FAQ'S
What does the Brightening Cream do?
Our Brightening Cream is formulated to help improve the appearance of uneven skin tone, dark spots and dullness. With consistent use, skin appears more radiant, smoother, and visibly more even.
Who can use this product?
Our formula is suitable for:
• Young skin (18 years and older)
• Mature skin
• All skin types (normal, oily, dry, combination)
If you have very sensitive or reactive skin, we recommend doing a patch test before full application.
How long does it take to see results?
Results vary depending on skin type and consistency of use. Most customers notice visible improvement within 2–4 weeks, with optimal results after continued daily use.
Can I use it with other skincare products?
• Avoid combining with strong exfoliating acids.
• Do not mix with prescription treatments without consulting a healthcare professional.
Is it safe for sensitive skin?
The formula is designed to be gentle. However, we recommend:
• Performing a patch test 24 hours before use.
• Discontinuing use if irritation occurs.
Can pregnant or breastfeeding women use this product?
We recommend consulting your healthcare provider before using any new skincare product during pregnancy or breastfeeding.
How long does delivery take?
Orders are processed within 1–2 business days. Delivery times vary by location but typically take:
• Local deliveries: 2-5 business days
• Outlying areas: 3–7 business days
What happens if my parcel is delayed?
Courier delays can occasionally occur. If your parcel has not arrived within the estimated timeframe, please contact us with your order number so we can assist.
Do you offer returns or refunds?
Due to hygiene and safety regulations, we do not offer refunds or exchanges on opened products. Please refer to our full Terms & Conditions page for detailed information.